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Hospitality Team Member
2 months ago
Job Title: Hospitality Team Member
We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities:
- Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
- Work effectively as part of a team to achieve business objectives and improve customer satisfaction.
- Operate cash handling systems and maintain accurate records.
- Prepare and serve food and beverages to a high standard, ensuring presentation and quality are consistently excellent.
- Clear tables and maintain a clean and tidy environment, adhering to health and safety regulations.
- Be flexible and adaptable, working a variety of shifts, including nights and weekends.
What We Offer:
As a Hospitality Team Member at Genting Casinos, you will enjoy a range of benefits, including:
- Competitive salary and opportunities for career development.
- Access to our employee assistance programme, providing confidential support and guidance.
- Discounts on food, beverages, and merchandise.
- Opportunities to participate in social events and team-building activities.
About Us:
Genting Casinos is a leading leisure business, delivering outstanding service to our customers across the UK. We are passionate about our values and committed to providing a fantastic experience for our colleagues and customers. As an inclusive and diverse employer, we celebrate individuality and value the contribution each person brings to our workplace.