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Job Summary:
We are seeking a highly skilled and passionate Spa Therapist to join our team at Solent Hotel & Spa. As a key member of our spa team, you will be responsible for delivering exceptional customer service and providing high-quality beauty and massage treatments to our hotel and spa guests.
Key Responsibilities:
- Carry out a range of beauty and massage treatments, including facials, body wraps, and massages, to the highest standard.
- Maintain a clean and safe treatment area, adhering to all health and safety guidelines.
- Provide exceptional customer service, ensuring that all guests feel welcome and valued.
- Share product knowledge and advice with guests, recommending suitable treatments and products.
- Create a warm and welcoming environment for our guests, ensuring that they feel relaxed and at ease.
Requirements:
- NVQ Level 3 or BTEC National Diploma in Beauty Therapy (or equivalent).
- Experience in a similar role, with a passion for health and beauty.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to multitask and work in a fast-paced environment.
- Flexibility to work weekends and bank holidays.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- Gratuities paid monthly.
- Wagestream - the ability to withdraw up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Complimentary use of the hotel Gym & Spa with discounted Spa treatments.
- £2 per hour bonus when working on a Saturday and/or Sunday.
- Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country.
- Pension & Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.