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Desktop Support Specialist
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerAbout the RoleThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications are operating smoothly.Key...
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Desktop Support Specialist
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob Title: Second Line Desktop EngineerAbout the Role:We are seeking an experienced IT Desktop Support Engineer to join our IT Support Team at THE CHARALLE GROUP. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications are operating smoothly.Key...
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Desktop Support Specialist
1 month ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob Title: Second Line Desktop EngineerAbout the Role:We are seeking an experienced IT Desktop Support Engineer to join our IT Support Team at THE CHARALLE GROUP. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications are operating smoothly.Key...
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Desktop Support Specialist
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerAbout the RoleThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a key member of our team, you will provide 2nd line support to our business operations teams, ensuring our IT systems, infrastructure, and applications operate smoothly.Key ResponsibilitiesProvide technical...
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Desktop Support Specialist
2 months ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerAbout the RoleThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a key member of our team, you will provide 2nd line support to our business operations teams, ensuring our IT systems, infrastructure, and applications operate smoothly.Key ResponsibilitiesProvide technical...
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Second Line Desktop Support Specialist
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Specialist to join our IT Support Team as a 2nd Line Desktop Support Specialist. This role provides technical support to our business operations teams to ensure that our IT systems, infrastructure, and applications are operating in a way that allows people to do their best work.Key...
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Second Line Desktop Support Specialist
2 months ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Specialist to join our IT Support Team as a 2nd Line Desktop Support Specialist. This role provides technical support to our business operations teams to ensure that our IT systems, infrastructure, and applications are operating in a way that allows people to do their best work.Key...
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Desktop Engineer
2 months ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. This role provides 2nd line support to our business operations teams to ensure that our IT systems, infrastructure, and applications are operating in a way that allows people to do their best work.Key ResponsibilitiesProvide technical support for...
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Desktop Engineer
2 months ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. This role provides 2nd line support to our business operations teams to ensure that our IT systems, infrastructure, and applications are operating in a way that allows people to do their best work.Key ResponsibilitiesProvide technical support for...
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications are operating smoothly.Key ResponsibilitiesProvide...
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IT Support Specialist
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Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerJob SummaryThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications are operating smoothly.Key ResponsibilitiesProvide...
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IT Support Specialist
1 month ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerAbout the RoleThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications operate smoothly.Key ResponsibilitiesProvide...
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IT Support Specialist
1 month ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeSecond Line Desktop EngineerAbout the RoleThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join our IT Support Team. As a Second Line Desktop Engineer, you will provide technical support to our business operations teams, ensuring that our IT systems, infrastructure, and applications operate smoothly.Key ResponsibilitiesProvide...
Desktop Support Specialist
1 month ago
Tulip Recruitment is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support to our clients across various distribution locations and remote employees.
Main Responsibilities:- Troubleshoot and resolve hardware and software issues for all end user devices
- Deploy Windows-based desktop & notebooks
- Computer imaging using SCCM
- Respond to user requests through ticketing system, Service Now
- Communicate with team members and users of all levels both verbally and written
- Knowledgeable about viruses and virus removal and security principles
- Unlock, reset and administrate user and computer accounts in Active Directory
- Work collaboratively using email & Microsoft Teams as communication tool
- Set priorities and meet project expectation deadlines
- Coordinate warranty covered repairs with vendors
- Asset management of computer equipment and software licensing
- Maintain various models and types of printing devices
- Manage and escalate critical issues to management or relevant team
- Desktop and laptop support, including support of Windows 11
- Microsoft Office products
- Using an MDM solution (desirable)
- ITIL or equivalent experience (desirable)
- Active Directory; specifically, Users and Groups
- Configuration and support of printers and IT equipment
- UK Driving licence as there will be a requirement to attend other sites on occasion
- Good time management skills and able to handle conflicting priorities
- Excellent written and verbal communications skills
- Strong technical aptitude, with the ability to follow step by step technical specifications
- Ability to work independently and remotely, with limited supervision