Credit Control Team Lead Expert

19 hours ago


Tamworth, Staffordshire, United Kingdom SF Recruitment Full time

Job Description:

SF Recruitment is partnering with a national business to fill a Senior Credit Manager position. This role will oversee the key ledgers, ensuring accurate and timely collection of payments, improving company cashflow and minimising risk. The successful candidate will lead a team of 6-8 Credit Controllers, developing individuals and improving team performance.

About the Role:

  • Proactively manage key ledgers to ensure accurate and timely collection of payments
  • Lead a team of 6-8 Credit Controllers, developing individuals and improving team performance
  • Cradle-to-grave management of customer accounts, from onboarding to collection and allocation
  • Deputise for the Credit Manager where required

Key Responsibilities:

  • Deliver excellent customer service at all times, adhering to company collection/credit policies
  • Develop the team against targets and KPIs, identifying areas for improvement
  • Manage customer account relationships, resolving queries in a timely and effective manner
  • Process invoices, statements, and receipts promptly, transitioning customers to electronic documentation
  • Review daily, weekly, and monthly performances across the team
  • Support the Credit Manager as needed

About You:

  • Strong business partnering skills, ability to build relationships and influence internal stakeholders
  • Good system skills, SAP desirable but not essential
  • Ability to prioritise work and meet deadlines
  • CICM qualified desirable but not essential
  • 5+ years experience in a fast-paced B2B credit department

What We Offer:

  • Training and development opportunities
  • 25 days annual leave increasing with service
  • Newly fitted offices and free parking
  • Study Support
  • Enhanced pension and life assurance

Salary: Up to £39,700 depending on experience


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