Credit Control Team Lead Expert
19 hours ago
Job Description:
SF Recruitment is partnering with a national business to fill a Senior Credit Manager position. This role will oversee the key ledgers, ensuring accurate and timely collection of payments, improving company cashflow and minimising risk. The successful candidate will lead a team of 6-8 Credit Controllers, developing individuals and improving team performance.
About the Role:
- Proactively manage key ledgers to ensure accurate and timely collection of payments
- Lead a team of 6-8 Credit Controllers, developing individuals and improving team performance
- Cradle-to-grave management of customer accounts, from onboarding to collection and allocation
- Deputise for the Credit Manager where required
Key Responsibilities:
- Deliver excellent customer service at all times, adhering to company collection/credit policies
- Develop the team against targets and KPIs, identifying areas for improvement
- Manage customer account relationships, resolving queries in a timely and effective manner
- Process invoices, statements, and receipts promptly, transitioning customers to electronic documentation
- Review daily, weekly, and monthly performances across the team
- Support the Credit Manager as needed
About You:
- Strong business partnering skills, ability to build relationships and influence internal stakeholders
- Good system skills, SAP desirable but not essential
- Ability to prioritise work and meet deadlines
- CICM qualified desirable but not essential
- 5+ years experience in a fast-paced B2B credit department
What We Offer:
- Training and development opportunities
- 25 days annual leave increasing with service
- Newly fitted offices and free parking
- Study Support
- Enhanced pension and life assurance
Salary: Up to £39,700 depending on experience
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