Guest Services Manager
4 weeks ago
At Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hotel's leadership team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are consistently met.
Key Responsibilities:- Lead a team of Guest Service Agents to provide exceptional guest service and ensure that all guests have a memorable stay.
- Develop and implement strategies to drive sales and revenue growth, while maintaining high levels of customer satisfaction.
- Collaborate with other departments to ensure seamless communication and a cohesive guest experience.
- Conduct regular audits to ensure that our hotel's standards are being met and identify areas for improvement.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Proven experience in a Guest Services or Front Office role, with a strong track record of delivering exceptional guest experiences.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement solutions.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of hotel operations and revenue management principles.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
-
Guest Services Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeJob Title: Guest Services ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hotel's leadership team, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Lead a team of Guest Service Agents to provide outstanding...
-
Guest Services Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeJob Title: Guest Services ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hotel's leadership team, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Lead a team of Guest Service Agents to provide outstanding...
-
Guest Services Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeJob Title: Guest Services ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hotel's leadership team, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Lead a team of Guest Service Agents to provide outstanding...
-
Guest Services Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeJob Title: Guest Services ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hotel's leadership team, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Lead a team of Guest Service Agents to provide outstanding...
-
Hotel Operations Manager
1 week ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeRole OverviewAs our Guest Services Manager, you will be at the forefront of creating unforgettable stays for our guests at Holiday Inn Leeds-Brighouse. Reporting directly to the Business Excellence Manager, this role is part of a team that thrives on providing exceptional service.Key ResponsibilitiesDevelop innovative strategies to exceed guest expectations,...
-
Hotel Operations Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeRole OverviewAs a Guest Service Manager at Holiday Inn Leeds-Brighouse, you will be responsible for creating unforgettable stays for our guests. This role reports directly to the Business Excellence Manager and is part of a team based at our hotel in Leeds-Brighouse.Key ResponsibilitiesDevelop innovative ways to exceed customer expectations and create a...
-
Customer Service Ambassador, Calder Location
2 days ago
Brighouse, Calderdale, United Kingdom Stonegate Group Full timeAbout Us:We are a warm and welcoming pub in the heart of Calder, serving a wide range of drinks and delicious food. As a Bar Team Member, you will be part of a dynamic team that prides itself on delivering exceptional customer service and creating a lively atmosphere.Your Role:Welcome and engage every guest, ensuring they have a fantastic experience in our...
-
Customer Service Representative
2 weeks ago
Brighouse, Calderdale, United Kingdom Welcome Break Full timeAt Welcome Break, we're on the lookout for talented individuals to join our team as Customer Service Representatives.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences, ensuring our guests feel valued and appreciated.Key Responsibilities:Providing world-class customer service to our guestsWorking...
-
Hotel Operations Manager
2 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeHotel Operations ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a skilled Hotel Operations Manager to lead our front office team. As a key member of our management team, you will be responsible for ensuring that every guest experiences a safe and enjoyable visit.Key Responsibilities:Develop and implement strategies to enhance the guest experience and...
-
Hotel Operations Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeHotel Operations ManagerAt Holiday Inn Leeds-Brighouse, we are seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring that every guest has an exceptional experience, from check-in to check-out.Key Responsibilities:Lead a team of front office staff to deliver exceptional...
-
Assistant Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeAbout the RoleWe're seeking an experienced Assistant Manager to join our team at the Armytage Arms, a Sizzling Pub & Grill location. As a key member of our management team, you'll play a vital role in driving business success and delivering exceptional guest experiences.Key ResponsibilitiesSupport the General Manager in leading the team and making key...
-
Assistant Manager
1 month ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeUnlock Your Potential as an Assistant Manager at Sizzling Pub & GrillWe're on the hunt for a talented Assistant Manager to join our team at Sizzling Pub & Grill, one of the UK's most loved pub brands. As a key member of our management team, you'll play a vital role in driving success and delivering exceptional guest experiences.What You'll Do:Support the...
-
Assistant Manager
1 month ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeUnlock Your Potential as an Assistant Manager at Sizzling Pub & GrillWe're on the hunt for a talented Assistant Manager to join our team at Sizzling Pub & Grill, one of the UK's most loved pub brands. As a key member of our management team, you'll play a vital role in driving success and delivering exceptional guest experiences.What You'll Do:Support the...
-
Lead Host and Team Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeBe the Heart of Our TeamAs a Shift Supervisor at Sizzling Pub & Grill, you'll be the face of our brand, providing a warm welcome to every guest who walks through our doors. With a passion for delivering exceptional service and a talent for training and developing your team, you'll be the driving force behind our success.Our team is the heart of our business,...
-
Assistant Manager
2 weeks ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeUnlock Your Potential as Assistant ManagerAs Assistant Manager at Sizzling Pub & Grill, you will play a key role in supporting the General Manager in leading your team to success. Your passion and drive will motivate your team to deliver exceptional guest experiences, mentoring each individual to reach their full potential.What's in it for you?Amazing...
-
Assistant Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeLeadership Opportunity at Sizzling Pub & GrillAs Assistant Manager at Sizzling Pub & Grill, you will be responsible for supporting the General Manager in leading the team to success. Your passion and drive will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be.What We OfferAmazing progression...
-
Service Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Welcome Break Full timeSupervisor RoleKey ResponsibilitiesLead a team to deliver exceptional customer serviceWork closely with management teams to support and motivate staffEnsure customer satisfaction and loyaltyRequirementsPrior experience working in retail or catering as a Team Leader or supervisorPassion for delivering exceptional customer serviceAmbition to progress in...
-
Kitchen Team Leader
3 weeks ago
Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full timeNo CV? No Problem!At Sizzling Pub & Grill, we're looking for a skilled Kitchen Team Leader to join our team. As a key member of our kitchen team, you'll support the Head Chef in delivering exceptional food and service to our guests.Key Responsibilities:Train and inspire your team to deliver high-quality food and service.Work closely with the Head Chef to...
-
Executive Chef Assistant
2 weeks ago
Brighouse, Calderdale, United Kingdom Holiday Inn Leeds-Brighouse Full timeJob SummaryOur hotel in Leeds-Brighouse is seeking a highly skilled and experienced Deputy Kitchen Manager to lead our kitchen team and deliver exceptional service to our guests.Key ResponsibilitiesLead the kitchen function at the hotel, ensuring efficient and effective service delivery.Develop and motivate a team of line chefs to achieve high standards of...
-
Service Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Welcome Break Full timeUnlock Your Leadership PotentialWelcome Break is seeking a motivated and ambitious individual to join our team as a Supervisor. As a key member of our management team, you will play a vital role in supporting and motivating our teams to deliver exceptional customer service.Key Responsibilities:Lead a team of retail and catering staff to achieve sales and...