Client Advisor

2 months ago

Bicester, Oxfordshire, United Kingdom Bottega Veneta UK Co Ltd. Full time

About the Role

We are seeking a skilled Client Advisor to join our dynamic team at Bottega Veneta UK Co Ltd. as part of our Bicester Village location.

Your Mission

The Client Advisor will be entrusted with the mission to advise clients on our collections and share their passion for the brand in order to build strong relationships with them and create joyful, personalized, and memorable experiences.

Key Responsibilities

  • Perform with energy and passion, and be proactive and flexible in a fast-paced environment.
  • Improve KPIs and effectively close sales by utilizing excellent communication and interpersonal skills.
  • Understand luxury, our collections, and fashion trends to provide expert advice to clients.
  • Create an engaging and emotional client experience, offering the best-in-class service, in line with our Client Journey.
  • Embrace the clienteling culture of building strong and long-term relationships with clients, understanding their needs, and advising on styling.
  • Utilize multiple technologies and sales channels to provide a seamless customer experience.
  • Contribute to teamwork, adapt to different personalities, seek support from, and provide support to colleagues.
  • Apply company policies, procedures, and guidelines to ensure a positive and productive work environment.
  • Support with stockroom duties to maintain a well-organized and efficient workspace.

Why Work with Us?

This is a fantastic opportunity to join the Kering adventure and contribute to the development of the business as part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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