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Energy Specialist

2 months ago

Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
About Octopus Energy

We're a rapidly growing company that's changing the energy industry. We're not your typical customer service call centre. We're a team of enthusiastic, determined, and curious individuals who are passionate about humanising the customer experience.

What We're Looking For

We're seeking a talented Energy Specialist to join our Operations team. As an Energy Specialist, you'll be the main point of contact for our customers, resolving their queries and providing exceptional customer service.

Key Responsibilities
  • Talk to our customers over the phone or via email, resolving their queries and providing solutions.
  • Work in Operations, helping our customers and being at the heart of everything we do.
  • Take full responsibility for all issues that you come across, delivering end-to-end customer service.
  • Bring about awesome solutions while keeping up with rapid-fire change as we grow.
What We Offer

We offer a competitive salary of £24,300, plus a range of benefits including the OE Group Share Scheme, free breakfast, cycle to work scheme, and EV salary sacrifice.

Our Culture

We're a team that values inclusivity, diversity, and sustainability. We're committed to making a positive impact on the environment and our customers' lives. If you're passionate about customer service, renewable energy, and making a difference, we want to hear from you.