Low Carbon Technology Specialist

3 days ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
Job Title: Low Carbon Technology Specialist

We are seeking a skilled and enthusiastic Low Carbon Technology Specialist to join our team at Octopus Energy. This exciting role involves working closely with our customer support teams to deliver exceptional service and advice to customers regarding our low-carbon technology products.

As a key member of our team, you will be responsible for sharing your knowledge and expertise with colleagues, ensuring that they are equipped to provide world-class support to our customers.

We are looking for an individual with a strong passion for low-carbon technology, who can communicate complex information in a clear and concise manner. The ideal candidate will have excellent problem-solving skills, with the ability to think creatively and develop innovative solutions.

Key Responsibilities:

  • Work closely with customer support teams to provide expert advice on low-carbon technology products.
  • Develop and maintain comprehensive knowledge of our low-carbon technology offerings, including heat pumps, solar PV, and EV chargers.
  • Share knowledge and expertise with colleagues, through training and coaching sessions.
  • Collaborate with regional field teams to drive business growth and enhance customer relationships.
  • Provide regular updates to stakeholders, highlighting key successes and areas for improvement.

Requirements:

  • Proven experience in a customer-facing role, with a minimum of 2 years' experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Able to work effectively in a fast-paced environment, managing multiple projects simultaneously.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Ability to adapt to changing circumstances and prioritize tasks accordingly.

What We Offer:

  • A competitive salary of £50,000 per annum, plus benefits and share options.
  • A unique and dynamic work environment, with opportunities for professional growth and development.
  • A supportive team culture, with a focus on collaboration and teamwork.
  • The chance to work with a leading energy company, driving innovation and making a positive impact on the environment.

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