Customer Service Coordinator
15 hours ago
Our Story
Piccolino has been serving up exceptional Italian cuisine and warm hospitality for years. We're proud of our reputation for quality service and delicious food, and we're looking for someone to help us continue that tradition.
We're seeking a skilled Reception Host to join our team. As the face of our establishment, you'll be responsible for creating a welcoming atmosphere for our guests and providing top-notch customer service.
Key Responsibilities:
- To greet and welcome guests upon arrival
- To provide a high level of customer service ensuring guests have a positive first impression and a world-class dining experience
Requirements:
- Previous experience as a Reception Host or in a similar customer-facing role within the hospitality industry
- Exceptional communication and interpersonal skills
- Ability to handle high-pressure situations with efficiency
Benefits:
- Competitive salary range: $45,000 - $60,000 per annum
- 100% tips and gratuities direct to our team members
- 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
- Enhanced maternity and paternity packages
- Access to up to 40% of earned wages and financial wellbeing tools through Wagestream
- Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
- Fully funded apprenticeship programme
- Career pathways and development through our high performers programme
- Full in-house training through our Individual Restaurants Academy
- Employer contribution pension scheme
- Team meals on shift
- 15% off your grocery bill at Iceland Foods
- Discounts and cashback from hundreds of high street and online retailers
- WSET courses available for those who are passionate about wine and its provenance
- Refer a friend scheme
- Individual Champion programme – acting as an ambassador of your brand and representing your team
About You
We're looking for a motivated and enthusiastic individual with a passion for delivering exceptional customer service. If you think you've got what it takes, please apply today.
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