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BMW UK, Financial Services Career in Operations Training

2 months ago

Farnborough, Hampshire, United Kingdom BMW Group Full time

Unlock Your Potential in Operations Training


As a member of the Process Management and Quality Department, you will work within our Training and Quality team, responsible for designing and implementing Process and system Training for our Internal Operations and Outsource teams. Our Training designers create innovative digital, classroom, and virtual training, as well as run train the trainer courses and deliver BMW training to new starters. You will collaborate with Operations Training Managers to plan, assess, and arrange training for projects.


This role offers the opportunity to oversee training design and delivery methodology, utilizing your creativity to enhance our diverse training library. You will gain valuable experience in specialized software and blended training methods.


Key Responsibilities:



  • Develop and maintain Learning journeys for all Customer Contact Roles
  • Design, develop, and maintain the Process & System training library to ensure content remains accurate, adequate, and up-to-date
  • Assist in delivering training to both individuals and groups
  • Learn how to design digital training
  • Create engaging content, including filming and editing
  • Contribute to multiple projects to understand how to plan training and schedule effectively

Requirements:



  • A genuine passion for the automotive industry
  • Confident user of Microsoft Office products, including Excel, Word, and PowerPoint
  • Excellent written and verbal communication skills
  • Ability to use initiative and manage projects autonomously
  • Source of innovation and creativity for the business, challenging norms and nurturing future leaders for the BMW Group

Why Choose Us?



  • A competitive annual salary of £23,700, 27 days holiday per annum (pro rata to contract), and an attractive pension scheme
  • Contracted working hours are 37.5 hours a week, Monday to Friday, supporting a fulfilling work-life balance
  • Exciting additional benefits, including a subsidised on-site restaurant and access to our Advantages scheme, offering a range of offers and discounts