Senior Account Manager

4 weeks ago


Salford, Salford, United Kingdom Ulster Weavers Home Ltd Full time
Job Title: Account Manager - Home Textiles

Ulster Weavers Home Ltd is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing the day-to-day running of given categories within the Dunelm Account Management team, meeting agreed KPIs to deliver exemplary service and meet Dunelm's Phase 3 Supplier expectations.

Key Responsibilities:
  • Manage the day-to-day running of given categories within the Dunelm Account Management team
  • Meet agreed KPIs to deliver exemplary service and meet Dunelm's Phase 3 Supplier expectations
  • Support our Design and Buying teams by providing relevant data and product knowledge to drive profit and positive new development that meets the customer's strategic brief
  • Negotiate prices to our costing methodology, to arrive at the agreed margin and present to Senior Management team for sign off
  • Build a comprehensive knowledge of the given product categories through competitor analysis and benchmarking
  • Drive the Pre-Production process from concept through to delivery to store, ensuring stakeholders have completed all aspects of the critical path on time and raising any concerns to Senior Management prior to final deadlines
  • Working as part of the wider Dunelm team across all areas of the business from Design, QC, Merchandising, Accounts and Warehousing, completing and updating all required documents accurately to ensure processes are followed and stakeholders are fully updated on the customer's present requirements
Requirements:
  • At least 5 years' experience of working within Supply Chain with progression to Account Manager Level
  • Ideally having worked with High Street / Supermarket retailers and experience of leading supplier meetings with Head office peers
  • Previous experience within the home textile / ceramic product areas preferred but not essential
  • Excellent skills in Excel, Word, Office and Powerpoint
Benefits:
  • Pension plan with 3% employer contribution
  • Death in Service Life Assurance
  • Employee Assistance Program
  • Product discounts


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