Senior Account Handler
4 weeks ago
Job Title: Senior Account Handler
Company: STRIDE RESOURCE MANAGEMENT LTD
We are seeking a talented and experienced Senior Account Handler to join our dynamic team. The Senior Account Handler will be responsible for managing a portfolio of commercial clients and delivering exceptional service. This is a fantastic opportunity for an individual with a strong background in insurance and exceptional client relationship management skills.
Responsibilities:
- Manage a portfolio of commercial clients, understanding their insurance needs and providing expert advice and solutions
- Build and maintain strong relationships with clients, ensuring a high level of client satisfaction
- Negotiate with insurers to obtain the most competitive terms and coverage for clients
- Handle client queries and provide ongoing support throughout the policy lifecycle
- Keep abreast of market developments and changes in insurance products to advise clients effectively
- Support and mentor junior team members, sharing knowledge and best practices
- Effective team management within our company environment
Qualifications:
- Minimum of 5 years of experience in insurance, with a focus on commercial lines
- Relevant insurance qualifications (e.g., ACII, Cert CII) would be advantageous
- Strong understanding of insurance products, market trends, and regulatory requirements
- Proven track record in client relationship management and business development
- Excellent communication, negotiation, and interpersonal skills
- Ability to work effectively in a fast-paced and target-driven environment
- Solid team management skills
Day-to-Day Responsibilities:
- Communicating with clients to understand their insurance needs and provide tailored solutions
- Liaising with insurers to obtain quotes, negotiate terms, and secure appropriate coverage for clients
- Managing policy administration, including endorsements, renewals, and mid-term adjustments
- Providing proactive advice to clients on risk management and insurance solutions
- Collaborating with internal teams to ensure seamless delivery of services to clients
- Keeping abreast of industry developments and attending training sessions to enhance knowledge and skills
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