Donor Care Specialist

3 weeks ago


Cheadle Hulme, Stockport, United Kingdom Human Appeal Full time

Donor Care Advisor Role

We are seeking a skilled Donor Care Advisor to join our team at Human Appeal. As a Donor Care Advisor, you will be responsible for providing exceptional customer service to our donors, ensuring their needs are met and their experiences are positive.

Key Responsibilities:

  • Provide timely and effective responses to donor inquiries
  • Resolve donor issues and concerns in a professional and courteous manner
  • Build and maintain strong relationships with donors
  • Collaborate with internal teams to ensure donor needs are met

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in CRM software

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Human Appeal:

Human Appeal is a leading humanitarian organization dedicated to providing aid and support to those in need. We are committed to making a positive impact in the lives of our donors and the communities we serve.


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