Experienced Hardware Specialist
1 month ago
We are seeking a highly skilled Hardware Engineer to join our team at Tata Consultancy Services. As a key member of our Hardware Support team, you will be responsible for providing expert technical support to our clients.
Key Responsibilities- Provide hardware support to a team in Plant Floor & Engineering sites
- Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCA's
- Proven focus on identifying and documenting User and Service Risks and Issues
- Good working knowledge of Client Operating systems and applications, such as MS Windows, Office, Linux
- ITIL Foundation certified, Ideally ITIL Incident/Problem Practitioner
- Industrial PC's; Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802)
- Ability and confidence to work alone when required
- Possess a clean valid UK driving license as there will be requests to support nearby Satellite sites
We offer a competitive salary package featuring pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and WellbeingWe believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you require any adjustments to the recruitment process, please contact us at www.tcs.com with the subject line: "Adjustment Request" or call TCS London Office 02031552100 to request an adjustment.
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