IT Infrastructure Lead

7 days ago


Lincoln, Lincolnshire, United Kingdom OSJCT Full time

About the Role

The IT Infrastructure Specialist is a key member of the OSJCT team, responsible for leading the operational management, monitoring, and support of the Trust's IT infrastructure. This includes hardware, software, desktop and shared infrastructure, voice and data networks, as well as mobile and fixed telephony.

Key Responsibilities

  • Lead the operational management of the Trust's IT infrastructure, ensuring ongoing reliability, capacity, and efficacy in all areas.
  • Provide technical advice and guidance to teams and individuals, contributing to performant IT services.
  • Investigate and resolve complex technical issues, including fault finding and proactive maintenance of critical platforms and hardware.
  • Liaise with 3rd party providers, including telephony, connectivity, and data centre services.
  • Collaborate with teams to ensure knowledge transfer and documentation of technical knowledge.

Requirements

  • Degree in Computer Science or Information Technology.
  • Proven experience in supporting IT infrastructure, including networks, security, and hardware.
  • Experience working in a multi-disciplinary team and planning and prioritizing own workload.
  • Experience managing and supporting IP-based telephony systems and equipment, as well as LAN/WAN networks.
  • 5+ years of operational experience in IT infrastructure/services support.

About the Benefits

As a key member of the OSJCT team, you can expect benefits such as:

  • Contributory company pension scheme.
  • Life assurance.
  • 25 days' holiday + Bank Holidays (pro rata of FTC).
  • Free parking.
  • Access to Blue Light Card, offering discounts on shopping, holidays, cinema, dining, and more.


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