Customer Service Technician

3 days ago

Egham, Surrey, United Kingdom Finning International Full time
Job Summary

We are seeking a skilled Customer Service Technician to join our team at Finning International. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the optimal performance of our equipment.

Key Responsibilities
  • Preventative Maintenance Servicing: Perform routine servicing of equipment in accordance with manufacturer guidelines, taking routine oil samples.
  • Machine Inspection: Conduct visual/mechanical analysis of machine condition, highlighting developing issues with systems and components.
  • Minor Repairs: Complete minor repairs as identified during machine inspection, install telematic systems, and conduct undercarriage inspections.
Requirements
  • Either direct experience (around 3 years) or working in a related engineering function, e.g. car mechanic, HGV fitter, former REME or experience on military vehicles such as recovery mechanic or a formal apprenticeship qualification that includes at least C&G level 1.
  • Formal training in health & safety desirable but not essential as further training will be given.
What We Offer
  • 25 days holiday (purchase up to 5 extra days holiday)
  • Annual Bonus
  • Annual Tool Allowance
  • Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
  • Access to company share scheme
  • Up to 7% pension (matched by company)
  • Life insurance
  • Laptop and phone, van
  • Industry leading CAT product training
  • Overtime

This is a field-based role, and it is essential that all drivers have held a full driving licence for 2 years. The working pattern is Tuesday - Saturday.

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