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Digital Experience Strategist
2 months ago
Job Title: Digital Experience Owner
About the Role:
We are seeking a highly skilled Digital Experience Owner to join our team at Network Sales & Marketing. As a key member of our UX department, you will be responsible for ensuring that our customer journey is seamless and efficient across our Mobile E-Commerce website and Mobile Apps.
Key Responsibilities:
- Lead the development of UX strategy for our Mobile E-Commerce website and Mobile Apps, ensuring that the customer journey is optimized for maximum engagement and conversion.
- Collaborate with our design and development teams to implement front-end changes and improve the overall user experience.
- Conduct research on our competitors to gain insights and inform our UX strategy.
- Develop and implement UX testing strategies, including heat mapping and A/B testing, to measure the effectiveness of our UX design.
- Work closely with our digital marketing team to ensure that our UX design aligns with our overall digital marketing strategy.
- Manage and lead large UX, development, and design teams to deliver high-quality results.
- Stay up-to-date with the latest trends and best practices in UX design and digital marketing.
Requirements:
- Strong project management experience, with a proven track record of delivering successful projects in an E-Commerce environment.
- Experience working with Salesforce Commerce Cloud.
- Excellent understanding of customer and user experience principles.
- Ability to communicate effectively with cross-functional teams, including design, development, and marketing.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Experience working in a fast-paced, dynamic environment, with a strong focus on delivering results.
What We Offer:
- A competitive salary of up to £56,000 per annum.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work with a leading E-Commerce brand, with a strong focus on innovation and customer experience.
- A dynamic and supportive work environment, with a strong focus on collaboration and teamwork.