Marketplace Performance Manager

1 month ago


Peterborough, Peterborough, United Kingdom CV-Library Full time
Job Description

We are seeking an experienced UK Marketplace Manager to drive our online marketplace sales and operations, taking this area of our business to the next level.

Key Responsibilities
  • Marketplace Account Management: Oversee and optimize product listings on platforms including Amazon (Seller & Vendor Central), eBay Seller, B&Q, and others.
  • Sales Performance Optimization: Monitor and analyze sales performance data to identify growth opportunities and implement strategies to maximize revenue.
  • Product Listing Management: Create, update, and optimize product listings to ensure high search visibility and conversion rates.
  • Pricing Strategy: Develop and implement competitive pricing strategies to increase sales and profitability, in line with margin expectations, accounting for full platform marketing costs. P&L experience essential.
  • Inventory Management: Work with the supply chain and logistics teams to ensure adequate stock levels, prevent overselling, and maintain fulfillment KPIs (including Seller Fulfilled Prime status metrics).
  • Advertising and Promotions: Plan and execute marketplace advertising campaigns (e.g., Amazon PPC) and promotional activities, in conjunction with a retained agency, to accelerate sales growth.
  • Customer Service: Address marketplace-related customer enquiries and manage feedback to maintain high seller ratings.
  • Compliance and Policies: Ensure all marketplace activities comply with platform guidelines and legal requirements.
  • Reporting and Analysis: Regularly report on marketplace performance metrics (e.g., sales, margin contribution, advertising ROI, conversion rates) and provide actionable insights and plans.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • At least 5 years of experience in e-commerce operations, sales management, or a related field.
  • Proven track record of driving sales growth and improving operational efficiency.
  • Excellent communication and problem-solving skills.
  • Familiarity with Amazon, eBay, and other marketplace platforms.

Estimated salary: £50,000 - £65,000 per annum.



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