Luxury Retail Management Expert
4 weeks ago
About Tiffany & Co.
Tiffany & Co. is an iconic luxury jeweler with a rich heritage of celebrated artists, historic milestones, and magnificent jewelry. Our employees build upon this foundation every day by continually educating themselves about new merchandise collections, cultures, and the evolving luxury market. This creates a workplace like no other, driven by respect and love for the brand.
Job Description- As a Data Management Leader, you will regularly partner with the Management Team to encourage and develop Client Advisors through coaching and the Sales Interaction Observations/Power of Blue program. This ensures all Client Advisors are observed at least once per week and motivates them through effective use of the performance management process, verbal recognition, and enthusiastic communication.
- You will also develop individual action plans with Client Advisors to increase sales and improve performance. Informal methods of feedback, such as real-time on-the-floor feedback, will be utilized to ensure feedback to each member of the sales team each week, with an emphasis on performance strengths (as well as development opportunities).
Qualifications:
- We require a minimum of 2-3 years of management experience in luxury retail or relevant customer-related experience.
- Candidates must be flexible to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with Microsoft Office software, including Word, Excel, Outlook, and Point of Sales (POS) systems, is essential.
- A graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
Estimated Salary: $90,000 - $110,000 per year, based on industry standards and location.
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