Customer Success Manager

4 weeks ago


Basingstoke, Hampshire, United Kingdom TD SYNNEX Full time

About the Role:

We are seeking a highly motivated and results-driven Customer Success Manager to join our team at TD SYNNEX. As a key member of our sales team, you will be responsible for planning and executing outbound calls to customers to generate new business opportunities.

Key Responsibilities:

  • Proactively discuss and identify solutions and opportunities with customers
  • Achieve monthly/quarterly Revenue and Margin targets
  • Provide accurate and timely quotations to customers
  • Conduct price negotiations with customers within company regulations
  • Manage customer backorder expectations and reporting
  • Develop relationships with key internal and external contacts
  • Maintain CRM system and ensure correct customer information
  • Ensure TD SYNNEX maintains service levels agreements with customers
  • Sell the benefits of using TD SYNNEX and the Company value proposition

Requirements:

  • Excellent sales skills and a proven track record
  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Ability to build key relationships

What We Offer:

This role will give you the opportunity to become a specialist in this field and have exposure to one of the world's largest vendors. You will have the chance to progress within IT distribution as the market continues to grow.

Benefits:

  • Value-based culture with a real sense of community
  • Outstanding benefits package including private healthcare and holiday purchase scheme
  • Enhanced maternity and family leave
  • Benchmarked salary and progression paths
  • Employee Assistance Programme

Why Choose TD SYNNEX:

We are a company that prioritizes the wellbeing, growth, and inclusivity of our diverse workforce. We believe in empowering our people and delivering excellent customer service to drive progress and redefine what's possible.



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