Customer Service Director

2 weeks ago


Ledston, United Kingdom The Inn Collection Group Full time
Job Description

We are seeking a highly skilled and experienced Assistant Manager to lead our team at The Black Swan Inn. This live-out only position requires exceptional customer service skills, strong knowledge of food and hospitality, and the ability to motivate and manage a team.

Responsibilities Include:
  • Leading a busy environment from the front, by example.
  • Supporting the General Manager and the management team to deliver against company values.
  • Daily and weekly administrative tasks in line with the operation of a busy food and beverage operation.
About Us

The Inn Collection Group is a multi-award-winning pubs with rooms company with a passion for delivering exceptional hospitality experiences. We have a range of stunning locations across the North of England and Wales, offering guests a unique blend of history, charm, and modern amenities.



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