Technical Support Specialist
4 weeks ago
Technical Support Analyst Wrexham (Hybrid 3 days a week) - £23,000-£30,000
We're seeking a skilled Technical Support Analyst to join our dynamic team at KDR Talent Solutions. As a key member of our support team, you will be responsible for delivering exceptional client service and resolving technical issues with a passion for technology.
Key Responsibilities:
- Provide timely and effective technical support to clients via phone, email, and chat
- Identify and resolve technical issues using problem-solving skills and technical expertise
- Collaborate with internal teams to ensure seamless support delivery
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Strong technical skills and knowledge of software applications
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional service
About KDR Talent Solutions:
KDR Talent Solutions is a leading recruitment agency specializing in IT and technology recruitment. We're committed to delivering exceptional service and supporting our clients in finding the best talent for their businesses.
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