Technical Support Specialist

4 weeks ago


Wrexham, Wrexham, United Kingdom KDR Talent Solutions Full time

Technical Support Analyst Wrexham (Hybrid 3 days a week) - £23,000-£30,000

We're seeking a skilled Technical Support Analyst to join our dynamic team at KDR Talent Solutions. As a key member of our support team, you will be responsible for delivering exceptional client service and resolving technical issues with a passion for technology.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and chat
  • Identify and resolve technical issues using problem-solving skills and technical expertise
  • Collaborate with internal teams to ensure seamless support delivery
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong technical skills and knowledge of software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a passion for delivering exceptional service

About KDR Talent Solutions:

KDR Talent Solutions is a leading recruitment agency specializing in IT and technology recruitment. We're committed to delivering exceptional service and supporting our clients in finding the best talent for their businesses.



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