Deceased Customer Liaison Advisor

2 weeks ago


London, Greater London, United Kingdom Metro Bank Plc Full time
Liaising with Families
Are you an empathetic and organized individual with excellent communication skills? Do you have experience in customer-facing roles or a background in administration? If so, we want to hear from you As a Deceased Customer Liaison Advisor at Metro Bank Plc, you will play a critical role in supporting families who have experienced loss, handling their accounts with sensitivity and care. Your responsibilities will include managing core deliverables such as distributing funds to next of kin, supporting resolution of complex queries, and maintaining accurate records.

Working with Us
We are a dynamic and supportive team, committed to delivering exceptional customer service in a fast-paced environment. In return for your hard work and dedication, you can expect a competitive salary of £34,000 - £40,000 per annum, a comprehensive benefits package, including a generous holiday allowance, attractive pension scheme, and colleague discounts, as well as opportunities for growth and development within the company.

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