Operations Director

3 weeks ago


City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full time

Job Title: Operations Director

Job Summary:

We are seeking an Operations Director to lead our Homelessness Prevention and Assessment service in Lewisham. The successful candidate will be responsible for delivering a high-quality, customer-focused housing options service.

Key Responsibilities:

• Develop and implement operational strategies to improve service delivery and customer satisfaction.

• Lead a team of staff to ensure effective delivery of the Homelessness Prevention and Assessment complaints service.

• Manage projects that address business risks and priorities, reporting back to the monthly Housing Needs Management meeting.

• Ensure a clear performance and management framework is in place for all staff and services.

Requirements:

• Proven experience in operational leadership and management.

• Strong analytical and problem-solving skills.

• Ability to work effectively with internal and external partners.



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