Customer Service Representative

1 week ago

Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

About The Role

About the role:

We're looking for a talented Customer Care Advisor to join our team at Wren Kitchens. As a Customer Care Advisor, you'll be responsible for creating award-winning, positive experiences for our customers.

Bright, friendly, and attentive, our brilliant teams are focused on doing the best for our customers. They're the ones with first-class communication skills and they do it professionally and efficiently every time.

If you're resourceful and a confident communicator, you could find a role where your personality and passion allow you to make a real difference to the customer experience.

Main responsibilities:

  • Proactively resolving customer queries and issues through various channels of communication
  • Taking ownership of each customer call to provide the best resolution
  • Providing all Wren customers with an exceptional experience
  • Assisting stores with any related queries or concerns relating to the systems or processes
  • Identifying and reporting on any processes that could result in a poor customer experience
  • Demonstrating empathy and clear understanding when liaising with customers in a professional manner

About You

Desired skills and knowledge:

  • Attentive with a strong focus on the customer experience
  • Passionate with the ability to take ownership of customer queries and confidently resolve issues where required
  • Ability to effectively organise and prioritise your own workload
  • Excellent oral and written communication skills
  • Proven ability to thrive in a fast-moving environment
  • Excellent computer skills including Microsoft Office
  • Flexible with working hours & overtime, including weekends & evenings
  • Excellent attendance with proven reliability and can adhere to the agreed work schedule

What Wren Offer:

  • Free healthcare package helping you get the care you need, when you need it. It offers unparalleled access to a GP, diagnostics, treatment, and much more
  • Access to countless discounts on large retailers, days out, restaurants, and much more
  • Ensure your family's financial security with our comprehensive benefit package, including invaluable protection in the event of unforeseen circumstances
  • Free access to our state-of-the-art on-site gym, open 24/7
  • Enjoy subsidised meals in our two fantastic restaurants
  • Free on-site parking
  • Customer Service Employee of the Month with perks including dedicated parking spaces and gift vouchers
  • Customer Service Refer a Friend Scheme with the chance to earn up to £500 for each referral
  • The Wren Flyer bus is available to take you to and from work, enabling you to save on bridge fees
  • Free refreshments brought directly to your desk throughout the day
  • Free annual eye tests as well as a contribution to new glasses
  • Free uniform included that you can also claim under the HMRC allowance

  • Customer Service Representative

    1 week ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleWe are seeking a skilled Customer Service Representative to ensure our customers receive their kitchen with a smooth delivery process. The ideal candidate will have strong communication skills and be able to handle customer, internal departments & showroom queries through various channels of communication.Main Responsibilities:Handle customer,...

  • Customer Service Representative

    1 month ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleWe're seeking a talented Customer Service Representative to join our Installation Team at Wren Kitchens. As a key member of our team, you'll be responsible for delivering exceptional customer experiences through proactive issue resolution, effective communication, and a passion for customer satisfaction.Your Main Responsibilities Will...

  • Customer Service Representative

    1 month ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleWe're seeking a talented Customer Service Representative to join our Installation Team at Wren Kitchens. As a key member of our team, you'll be responsible for delivering exceptional customer experiences through proactive issue resolution, effective communication, and a passion for customer satisfaction.Your Main Responsibilities Will...

  • Customer Service Representative

    3 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're committed to delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level of...

  • Customer Service Representative

    3 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're committed to delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level of...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our team of experts work together to ensure every customer interaction is positive and memorable.As a key member of our team, you'll play a vital role in creating award-winning experiences for our...

  • Customer Service Representative

    3 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    3 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleWe are seeking a Delivery Support Advisor to ensure our customers receive their kitchen with a smooth delivery process, identifying and resolving any issues along the way. No experience is needed for this position as full training will be provided.Main Responsibilities:Handle customer, internal departments & showroom queries through various...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're committed to delivering exceptional customer experiences. Our Customer Installation Centre is based at our state-of-the-art headquarters in Barton-Upon-Humber, offering a wide range of benefits and perks.Our Installation Team is responsible for creating award-winning, positive experiences for our customers. Whether...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAt Wren Kitchens, we're passionate about delivering exceptional customer experiences. Our Customer Installation Centre is a hub of activity, where our talented team members work together to create award-winning experiences for our customers.As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAbout the role:We're seeking a talented Customer Care Advisor to join our team at Wren Kitchens. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences through various channels of communication.Our ideal candidate is a bright, friendly, and attentive individual with excellent...

  • Customer Service Representative

    4 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAbout the role:We're seeking a talented Customer Care Advisor to join our team at Wren Kitchens. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences through various channels of communication.Our ideal candidate is a bright, friendly, and attentive individual with excellent...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About the RoleWe are seeking a talented Customer Care Advisor to join our team at Wren Kitchens. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive resolution of customer queries and issues.Main Responsibilities:Proactively resolve customer queries and issues through various...

  • Customer Service Representative

    1 week ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAbout the role:At Wren Kitchens, we're committed to delivering exceptional customer experiences. As a Customer Care Advisor, you'll play a vital role in creating positive interactions with our customers. Whether it's resolving queries, providing support, or simply being a friendly voice on the phone, you'll be the face of our brand.Main...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Wren Kitchens Full time

    About The RoleAbout the role:We're looking for a skilled Customer Care Advisor to join our team at Wren Kitchens. As a Customer Care Advisor, you'll be responsible for creating award-winning, positive experiences for our customers.Bright, friendly, and attentive, our brilliant teams are focused on doing the best for our customers. They're the ones with...

  • Customer Service Representative

    2 weeks ago

    Barton upon Humber, North Lincolnshire, United Kingdom Billy Bob's Parlour Venue Full time

    Experience the thrill of a fast-paced working environment at Billy Bob's Parlour Venue!We're seeking a Front of House Server to join our team and help us deliver exceptional customer experiences. As a key member of our team, you'll be responsible for working a section of the diner, whether it's the counter or the floor. Your primary focus will be on...