Digital Account Director

1 month ago

London, Greater London, United Kingdom Sphere Digital Recruitment Full time
Account Director (Social)

We are seeking an experienced Account Director to join our Client Services team in London on a 6-month fixed-term contract (FTC), with the possibility of extension or becoming a permanent position.

Key Responsibilities:
  • Manage and grow several key client accounts, developing both existing and new relationships.
  • Lead the creation of innovative strategies and campaigns for client projects.
  • Build and maintain strong client relationships by understanding their brand and consumer needs.
  • Maximize revenue by identifying opportunities for additional client services.
  • Present and pitch ideas to clients, attending meetings and events as required.
  • Stay up-to-date on market trends and competitor activity to provide clients with informed strategic advice.
  • Lead and mentor a team, ensuring high-quality project delivery.
  • Draft project briefs and collaborate with internal teams to develop and execute campaign ideas.
  • Create detailed project plans, including cost estimates and timelines, ensuring client approval before work proceeds.
  • Ensure campaigns stay within budget and meet the agreed deadlines.
  • Oversee billing, invoicing, and client payments in collaboration with the finance team.
  • Ensure high-quality delivery of all projects and campaigns you manage.
Requirements:
  • Strong expertise in social media, digital, and social-first strategies, understanding their impact on major brands.
  • Proven experience in account management within a digital or social media agency.
  • Track record of managing blue-chip clients and an international portfolio.
  • Excellent leadership skills, with the ability to manage a team effectively to deliver high-quality results.
  • Strong problem-solving skills and ability to analyze and resolve issues quickly.
  • Exceptional communication skills, both written and verbal.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Willingness to travel internationally, if required.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • A marketing or media-related degree or equivalent experience is preferred.

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