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Customer Service Representative

2 months ago

Waltham Abbey, Essex, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Reception and Sales colleague at Places Leisure. As a Placemaker, you will be responsible for delivering excellent customer service, promoting a welcoming environment, and inspiring others to work together to achieve their best.

This is an exciting opportunity for a proactive and self-motivated individual to develop their skills and career with our company. Previous experience in sales and customer service is beneficial, but we are happy to support individuals with the training and tools to succeed in this role.

Key Responsibilities
  • Provide exceptional customer service and create personable relationships with customers
  • Manage daily operational tasks with strong execution and confidence
  • Advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people
  • Use sales tools and techniques to promote membership and services
  • Meet sales targets and drive business growth
What We Offer

We are a large, diverse, and ambitious business that offers a comprehensive benefits package, including:

  • Alignment with the Real Living Wage foundation
  • A bonus scheme for all colleagues
  • Full Health & Fitness membership for you and your family
  • Flexible working arrangements
  • Opportunities for ongoing learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs
  • Discounts on activities, centre shop, and cafes

We are committed to supporting our colleagues in their career development and offer a range of opportunities for growth and progression.