Food Service Team Member

4 weeks ago

Waltham Abbey, Essex, United Kingdom WSH Group Full time
Job Title: General Assistant

We are seeking a highly motivated and enthusiastic General Assistant to join our team at WSH Group. As a General Assistant, you will play a vital role in ensuring the smooth operation of our food service and customer service teams.

Key Responsibilities:
  • Service: Provide exceptional service to our guests by serving food and beverages in a friendly and professional manner, ensuring their needs and requests are efficiently addressed.
  • Customer Service: Deliver outstanding customer service by being attentive to guests' needs at every point on their customer journey, answering questions, and addressing any concerns or issues in a friendly manner.
  • Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations, support, and contribute to creating an inclusive and safe working environment.
  • Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
  • Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
  • Passion for Food and Customer Service: Have a contagious passion for food and/or customer service.
  • Team Player: Draw satisfaction from working within a collaborative and inclusive team environment.
  • Adaptability: Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Previous Experience: Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.
  • Food Safety Knowledge: Some knowledge of food safety and sanitation practices.
  • Caterlink Core Values: Works according to the Caterlink core values.
Additional Information:

We are an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. If you are motivated and hungry to learn, we'd like to hear from you. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

We are committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

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