Prescription Services Advisor

1 day ago


Bridgwater, Somerset, United Kingdom Clinisupplies Full time
Job Title: Prescription Services Advisor

We are seeking a skilled and detail-oriented individual to join our team as a Prescription Services Advisor. As a key member of our team, you will be responsible for processing prescriptions received daily, liaising with GP surgeries regarding any outstanding prescriptions, and ensuring data protection and confidentiality is maintained at all times.

About Us:
Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. With over 800 employees in the UK, China, and India, we supply our products to the NHS and deliver direct to patients' homes through Nightingale Home Delivery, our dispensing appliance contractor.

Responsibilities:
To be proficient in all prescription policies, processes, and software, effectively deal with and log any complaints received, ensure data protection and confidentiality is maintained at all times, comply with all company policies, and be agile to department needs, working collaboratively with colleagues. Intermediate IT skills (Microsoft Office) and excellent telephone manner are also essential.

Requirements:
Strong administration and communication skills are required, as well as an eye for detail and passion for customer service. Having some experience of working in a medical or healthcare environment and/or in a busy Contact Centre environment would be desirable.

Benefits:
Clinisupplies is dedicated to the continuous development of our employees and offers excellent career prospects for the strong candidate. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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