Client Liaison Specialist

2 months ago


Manchester, United Kingdom PHMG Full time

**Job Summary**

As a Client Liaison Specialist at PHMG, you will be responsible for the day-to-day management of client accounts, working closely with our sales teams and creative departments to deliver top-quality productions and provide exceptional customer service.

**Key Responsibilities**

  • Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their marketing objectives.
  • Work collaboratively with cross-functional teams to deliver productions and audio projects to the highest standards, exceeding client expectations through effective communication and project management.
  • Deliver industry-leading customer service, ensuring client satisfaction and continuously improving service levels.
  • Identify and pursue new business opportunities, building a pipeline of potential clients and fostering long-term relationships through a consultative approach.
  • Monitor key metrics and trends, using data to inform business decisions and drive growth.
  • Seek guidance and support from peers and industry experts, demonstrating a commitment to personal and professional development.

**What You'll Get in Return**

  • Competitive salary and rewards package
  • Career development and progression opportunities
  • Free gym membership and on-site amenities
  • Company events and social activities
  • Opportunities to contribute to company fundraising initiatives
  • Access to industry-leading training and development programs


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