Technical Support Professional
5 days ago
We are seeking a highly skilled and experienced IT Support Technician to join our team at MaxAd Fixed Fee Recruitment. As an IT Support Technician, you will be responsible for providing top-notch technical support to our clients, solving complex problems, and making technology simple for them.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Solve complex technical problems and provide solutions
- Communicate technical information to non-technical clients in a clear and concise manner
- Work collaboratively with the team to achieve business objectives
- Support the implementation of new technologies and systems
- Contribute to the development of technical documentation
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- 3+ years of experience in IT support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Experience with Microsoft operating systems, Microsoft 365, and cloud-based solutions
- Knowledge of PC hardware and networking principles
- Full UK driving license
What We Offer:
- A competitive salary and benefits package
- A dynamic and flexible work environment
- The opportunity to work with a talented team of professionals
- Professional development and growth opportunities
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