Technical Support Professional

5 days ago


Guildford, Surrey, United Kingdom MaxAd Fixed Fee Recruitment Full time
About the Role

We are seeking a highly skilled and experienced IT Support Technician to join our team at MaxAd Fixed Fee Recruitment. As an IT Support Technician, you will be responsible for providing top-notch technical support to our clients, solving complex problems, and making technology simple for them.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Solve complex technical problems and provide solutions
  • Communicate technical information to non-technical clients in a clear and concise manner
  • Work collaboratively with the team to achieve business objectives
  • Support the implementation of new technologies and systems
  • Contribute to the development of technical documentation
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 3+ years of experience in IT support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience with Microsoft operating systems, Microsoft 365, and cloud-based solutions
  • Knowledge of PC hardware and networking principles
  • Full UK driving license

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and flexible work environment
  • The opportunity to work with a talented team of professionals
  • Professional development and growth opportunities


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