Retail Assistant Manager

2 weeks ago


Leeds, Leeds, United Kingdom Disabled Workers Co-operative Full time

About the Role

We are seeking a skilled and dedicated Assistant Shop Manager to join our team at our Leeds shop. As a key member of our shop team, you will be responsible for delivering exceptional customer service, managing stock, and maintaining a visually appealing store environment.

Key Responsibilities

  • Provide excellent customer service and respond to customer queries in a professional and courteous manner.
  • Manage stock levels, process orders, and maintain a clean and organized store environment.
  • Deputise for the shop manager in their absence and take on additional responsibilities as required.
  • Recruit, train, and motivate volunteers to deliver a great colleague and customer experience.
  • Develop and implement creative shop displays and visual merchandising to drive sales and engagement.

About You

To be successful in this role, you will have:

  • Proven experience in a retail or customer service environment.
  • A passion for retail and a commitment to delivering exceptional customer experiences.
  • Strong leadership and communication skills, with the ability to motivate and lead a team.
  • Good attention to detail and a creative eye for shop displays.

About Working in Our Shops

Our shops are the face of our retail brand, run by a dedicated, creative, and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much-needed funds to deliver an Equal Future for disabled people and their families.

What We Offer

  • 35 days annual leave.
  • Flexible working arrangements.
  • Company pension.
  • Excellent training and career development opportunities.
  • Strong colleague networks across disability, LGBTQ+, race equality, carers, women, and young colleagues.
  • Wellbeing incentives like a discounted gym membership, cycle to work scheme, and more.

At Scope, we are committed to creating a society where all disabled people enjoy equality and fairness. We campaign tirelessly for equal futures for disabled people.

Please note that successful candidates will be subject to an enhanced DBS check.



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