Case Work Coordinator

4 days ago

WestonsuperMare, North Somerset, United Kingdom Red Snapper Group Full time
Job Title: Case Work Coordinator

We are seeking a highly skilled and dedicated Case Work Coordinator to join our team at Red Snapper Recruitment. As a Case Work Coordinator, you will play a vital role in supporting individuals who have experienced homelessness and are working to rebuild their lives.

Key Responsibilities:
  • Develop and maintain effective relationships with external agencies, including criminal justice services, to ensure seamless support for clients.
  • Track and progress referrals, ensuring timely and effective outcomes for service users.
  • Conduct comprehensive needs assessments and risk assessments to inform support plans that meet individual client needs and reduce re-offending.
  • Provide expert advice, information, and enabling services to clients, signposting them to relevant support services.
  • Coordinate and deliver meaningful occupation opportunities for clients, promoting independence and self-sufficiency.
  • Maintain accurate and up-to-date client records using the Julian House client record system.
  • Contribute to data analysis, identifying areas of unmet need and informing recommendations for service improvements.
  • Utilize private rented move-on opportunities to ensure effective service pathways.
  • Participate in rostered systems of working, including weekend and evening shifts as required, and contribute to an out-of-hours on-call system.
Person Specification:
  • Understanding of homelessness, social exclusion, and offending.
  • Ability to undertake comprehensive needs assessments and planning for individuals with complex needs.
  • Excellent administration skills, with a focus on prompt and accurate record-keeping using electronic case management systems.
  • Valid driver's license and access to a vehicle.
  • Commitment to delivering a high-quality, person-centered service that takes a strength-based and trauma-informed approach.
  • Ability to ensure client views and feedback inform service design and delivery.
  • Knowledge of client rights and responsibilities.
  • Ability to meet contract targets, internal KPIs, and compliance requirements.
  • Produce accurate reports and data as requested.
  • Manage incidents and safeguarding, ensuring action is taken and followed up as required.

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