Neighbourhood Management Specialist

6 days ago


Tiverton, Devon, United Kingdom Mid Devon Council District Full time
Job Title: Neighbourhood Officer

We are seeking an experienced and skilled individual to join our team as a Neighbourhood Officer. This is an exciting opportunity to make a real difference in our community by providing excellent customer service, managing rent accounts, and maintaining health and safety on our estates.

Responsibilities
  • Manage rent accounts on a specified patch, up to and including court action
  • Maintain health and safety on our estates
  • Deliver exceptional customer service to tenants, addressing their queries and concerns promptly and professionally
Requirements
  • A proven track record of delivering high levels of customer service in a housing management or customer-focused service setting
  • Strong communication and mediation skills, with the ability to resolve conflicts and issues effectively
  • Able to work independently and manage multiple tasks and priorities
What We Offer
  • A competitive salary of £25,000 - £30,000 per annum
  • A comprehensive benefits package, including generous annual leave entitlements and a flexible benefits scheme
  • Opportunities for career development and progression within the council


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