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Administrative Assistant
2 months ago
About the Role
We are seeking an experienced and organized Administrative Assistant to join our Community Mental Health East Admin Team based across Lichfield and Burton-upon-Trent. As an Administrative Assistant, you will provide administrative support to our busy reception and admin team, working in both geographical locations on a rotational basis.
Key Responsibilities
- Handle a large number of incoming calls, which can be challenging, distressing, and of a sensitive nature.
- Communicate effectively with service users, their family, or carers, and prioritize work to produce quality documents in a busy environment.
- Welcoming service users and their family or carers into the service on arrival.
- Producing both standard and bespoke letters via RiO (our clinical record system).
- Completing a wide range of admin tasks from an electronic workflow inbox.
- Scanning, uploading, and copying.
- Room bookings via Outlook room calendars.
About Us
By joining Midlands Partnership NHS Foundation Trust, you will be helping your communities and in return for this, we will support you by:
- Supporting your career development and progression.
- Excellent NHS Pension scheme.
- Generous maternity, paternity, adoption leave.
- Options for flexible working.
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources.
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
- Salary sacrifice bikes up to £2k.
- Free car parking at all trust sites.
- Free flu vaccination every year.
- Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).
What We Offer
We are proud to be a diverse and inclusive organization, and there is a choice of staff networks that help you meet like-minded people. If you are interested in this role, please do not hesitate to contact us for an informal chat.
