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Senior Team Manager

4 weeks ago

Greenhithe, Kent, United Kingdom Carluccio's Full time

As a Senior Team Manager at Carluccio's, you will be at the forefront of driving operational excellence and inspiring your team to deliver exceptional guest experiences. Your leadership will be pivotal in maintaining our high standards and motivating your team to strive for greatness.

The Role:

  • Set the Pace: Establish a culture of excellence by leading by example and setting the standard for outstanding service.
  • Develop and Inspire: Foster the growth and development of your team, providing guidance, training, and mentorship opportunities to help them reach their full potential.
  • Operational Mastery: Oversee the day-to-day running of the restaurant, ensuring seamless service, efficient operations, and a welcoming atmosphere for our guests.
  • Problem Solver: Address any issues that arise during service with a calm and solution-oriented approach, ensuring the guest experience is never compromised.
  • Support the Front of House: Provide assistance where needed, whether it's helping with service, handling customer queries, or maintaining the dining area's appearance.
  • Drive Sales: Utilize effective team management, upselling, and excellent service to boost sales and ensure every guest leaves happy and eager to return.

At Carluccio's, we're more than just a restaurant – we're a community dedicated to sharing the joy of authentic Italian cuisine. Our commitment to exceptional service and high-quality food starts with our people. We're looking for a dynamic and inspiring Senior Team Manager to join us and drive our team to success.