Retail Operations Manager

1 week ago


Slough, Slough, United Kingdom Salvation Army Trading Company Full time

We are seeking a skilled and passionate Retail Operations Manager to join our team. As the face of our retail operations, you will be responsible for delivering an exceptional customer experience while ensuring the smooth day-to-day running of our stores.

Key responsibilities include:

  • Managing store openings and closures
  • Recruiting and training volunteers and staff
  • Responding to customer queries and concerns

The ideal candidate will have excellent communication and leadership skills, with a passion for developing people and a keen interest in sustainability. We offer a competitive salary of £28,000 - £32,000 per annum, plus benefits including 26 days annual leave, a virtual GP service, and an excellent pension scheme.

About us:

Salvation Army Trading Company is a leading social enterprise that helps fund The Salvation Army's vital work with vulnerable people in the UK. Our company culture is built on values of compassion, accountability, respect, and equality, with a core purpose of enabling mission and providing resources to help the work of The Salvation Army.



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