Technical Support Specialist
15 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at ACS Performance. As a key member of our service team, you will play a crucial role in ensuring customer satisfaction by providing first-line technical support and resolving equipment issues promptly.
The successful candidate will have excellent problem-solving skills, the ability to work independently, and strong communication skills to effectively collaborate with customers and colleagues.
Key Responsibilities:
- Provide technical support and guidance to customers via phone, email, or on-site visits.
- Investigate and resolve equipment malfunctions and faults.
- Collaborate with colleagues to ensure seamless service delivery.
- Develop and maintain a deep understanding of our products and services.
This is a fantastic opportunity for an experienced Field Service Technician to take their career to the next level. If you are a motivated individual with a passion for delivering exceptional customer service, we want to hear from you.
Salary Range: $60,000 - $80,000 per annum, depending on experience.
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