Technical Support Specialist

12 hours ago


Brighton, Brighton and Hove, United Kingdom ACS Performance Full time

ACS Performance seeks a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction with their equipment by providing first-line technical support and advice.

The ideal candidate will have strong problem-solving skills, the ability to work independently, and excellent communication skills. This position requires a high level of technical expertise, as well as the ability to maintain accurate records and reports.

The salary for this position is estimated to be around $65,000 - $85,000 per year, depending on experience.

Job Description:

  • Provide technical support and advice to customers via phone, email, or in-person.
  • Maintain accurate records and reports of customer interactions.
  • Collaborate with colleagues to resolve complex technical issues.

Benefits:

  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy.

This is an exciting opportunity to join a dynamic team and contribute to the success of ACS Performance. If you are a motivated and technically skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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