Room Service Supervisor

1 week ago

London, Greater London, United Kingdom Ham Yard Hotel Full time
{"title": "Room Service Supervisor", "description": "Lead Room Service Team at Ham Yard Hotel

As a Room Service Supervisor at Ham Yard Hotel, you will be responsible for overseeing the daily operations of our room service department. This role involves ensuring efficient and high-quality service delivery, maintaining exceptional standards of cleanliness and presentation, and working closely with other departments to guarantee smooth operations and enhance guest satisfaction.

Key Responsibilities:
  • Oversee daily room service operations to ensure efficient and high-quality service delivery.
  • Ensure all room service areas meet our exceptional standards of cleanliness, presentation, and organisation.
  • Work closely with other departments to guarantee smooth operations and enhance guest satisfaction.
  • Lead, inspire, and support your team, fostering a positive environment based on teamwork, mutual respect, and open communication.
  • Address guest enquiries, concerns, and special requests promptly, aiming for swift resolution and high satisfaction.
  • Monitor inventory levels, coordinate replenishment, and manage stock levels with the procurement team.
  • Collaborate with senior management to develop and implement strategies that exceed guest expectations.
  • Uphold company policies, ensuring compliance with health, safety, and sanitation standards through regular inspections and audits.
  • Act as a representative of Ham Yard Hotel, embodying our values and promoting our brand and services.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Access to exclusive discounts and perks.
Why Join Ham Yard Hotel?

Ham Yard Hotel is a luxury hotel located in the heart of London's Soho. We are committed to providing exceptional service and creating unforgettable experiences for our guests. As a Room Service Supervisor, you will be part of a talented team that is passionate about delivering world-class hospitality.

", "lang_code": "en-US"}

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