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Claims Training Specialist
2 months ago
Exciting Opportunity for a Claims Trainer at Hastings Direct
Welcome to Hastings Direct, a leading digital insurance provider in the UK market. We are on a journey towards becoming the best in our industry, driven by our strong focus on data and technology, and our unique 4Cs culture. As part of our growth, we are looking for a Claims Trainer to join our Learning and Development team.
Job Details:
- Work closely with the Claims Operations team to deliver effective training programs
- Create engaging learning experiences and ensure knowledge transfer into the workplace
- Evaluate training programs and provide feedback to drive continuous improvement
- Deliver induction and skill development training for claims operations teams
- Provide coaching support and performance feedback to colleagues
- Utilize best practices for effective learning solutions
Key Skills and Qualifications:
- Expertise in claims processes, strategy, and systems
- Strong presentation, communication, and stakeholder management skills
- Ability to engage with people effectively and promote a growth mindset
- Knowledge of evaluation methods and insurance principles
What We Offer:
A competitive salary, flexible working arrangements, a bonus scheme, physical and financial wellbeing support, mental health programs, and a range of other benefits and resources. At Hastings Direct, we value our colleagues and are dedicated to providing excellent customer service.
Our 4Cs principles drive our success by creating a positive culture for our colleagues and delivering outstanding outcomes for our customers. We are committed to equal opportunities and welcome applications from all qualified individuals.
