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Healthcare Records Assistant

2 months ago

Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Healthcare Records Assistant at Avon & Wiltshire Mental Health Partnership NHS Trust.

Key Responsibilities
  • Filing and retrieving healthcare records on a daily basis, adhering to established policies and procedures.
  • Assisting in maintaining the accuracy and integrity of healthcare records, ensuring they are up-to-date and easily accessible.
  • Liaising with professional and administrative staff to resolve issues related to healthcare records.
  • Providing exceptional customer service, responding to inquiries and concerns from patients, families, and healthcare professionals.
  • Collaborating with the Records Manager to ensure compliance with data protection regulations and subject access requests.
  • Monitoring stationery supplies and reordering as necessary, maintaining a well-organized and efficient work environment.
  • Providing administrative support to ensure the smooth operation of the healthcare records department.
Requirements
  • Good standard of education, with a minimum of 3 GCSEs or equivalent.
  • Computer literacy, with knowledge of Microsoft Word and Excel.
  • Experience working in a healthcare setting, with knowledge of health records and systems.
  • Excellent organizational skills, with the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients, families, and healthcare professionals.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
What We Offer

As a Healthcare Records Assistant at Avon & Wiltshire Mental Health Partnership NHS Trust, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care. We offer a competitive salary, comprehensive training, and opportunities for professional development.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from individuals with a range of backgrounds, experiences, and perspectives.