Healthcare Records Assistant

1 week ago

Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Health and Social Care Records Assistant. As a key member of our Records team, you will be responsible for maintaining accurate and up-to-date records, ensuring compliance with Trust policies and procedures, and providing excellent customer service to our stakeholders.

Key Responsibilities

  • Filing and retrieving Health and Social Care Records on a daily basis
  • Assisting in maintaining records in a tidy order while transferring between departments
  • Ensuring incoming and outgoing post is in a tidy order ready for despatch
  • Liaising with professional and administrative staff within the Trust on issues related to Health and Social Care Records
  • Receiving telephone calls and enquiries in relation to Health and Social Care Records issues
  • Assisting in the sorting of incoming mail and ensuring outgoing mail is despatched
  • Liaising with external agencies to ensure compliance with the Data Protection Act and Subject Access Request process

Person Specification

  • Good standard of education, minimum 3 GCSEs or equivalent
  • Computer literate with knowledge of Microsoft Word and Excel
  • Knowledge of Health Records and Systems
  • Organisational skills and ability to work under own initiative
  • Ability to work as part of a team and provide excellent customer service

About Us

Avon and Wiltshire Mental Health Partnership NHS Trust is a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services to approximately 1 million people living in Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, and parts of Dorset. Our outstanding people promote mental health and wellbeing, and we are committed to providing high-quality care to our patients and service users.

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