Customer Service Transaction Manager

3 weeks ago


Doncaster, Doncaster, United Kingdom Unipart Rail Full time
Main Purpose of the Role

To manage the end-to-end bid process, acting as a key touch point for bids for all stakeholders. To deliver proposals and bids to the customer base, through the management and development of high quality and compelling proposals to meet business targets for growth and profitability.

Key Responsibilities
  • Manage the bid process from start to finish, ensuring timely and accurate delivery of proposals.
  • Develop and maintain strong relationships with stakeholders, including customers, colleagues, and suppliers.
  • Collaborate with cross-functional teams to gather and incorporate customer requirements into proposals.
  • Ensure proposals meet business targets for growth and profitability.
  • Manage and develop high-quality and compelling proposals that meet customer needs.
Requirements
  • Experience in project management and bid development.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Knowledge of commercial terms and conditions.
Benefits
  • Competitive salary.
  • Pension and death in service provisions.
  • 25 days holiday (plus bank holidays).
  • Employee Assistance Programme.
  • Health and wellbeing initiatives.
  • Employee offers and discounts from various retailers.
  • Recognition events and rewards.
  • Free on-site car parking.

As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world-class status in employee engagement.



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