Brand Ambassador

4 weeks ago


London, Greater London, United Kingdom Paul Smith Full time

About the Role

We are seeking a highly motivated and fashion-conscious Brand Ambassador to join our team at Fenwick department store in Kingston. As a Brand Ambassador, you will be responsible for delivering an exceptional customer experience, promoting the Paul Smith brand image and culture, and developing strong relationships with our customers.

Key Responsibilities

  • Welcoming customers and providing a memorable shopping experience
  • Keeping customers informed about Paul Smith activities and events
  • Maximising sales and customer opportunities, achieving set targets
  • Building strong relationships with the Fenwick team and providing feedback to Paul Smith personnel
  • Maintaining brand visual standards and ensuring stock levels meet company requirements

About You

We are looking for someone who is passionate about style, fashion, and the Paul Smith brand. You should have excellent communication skills, be confident and collaborative, and have a flexible and reliable approach to work. A minimum of 1 year's experience in a premium or luxury retail environment is essential, as is the ability to work towards individual sales targets and learn and share product knowledge with customers.

What We Offer

  • Competitive salary and seasonal bonus
  • Generous seasonal clothing and uniform allowance
  • 60% discount on Paul Smith products
  • Access to exclusive sample sales
  • Wellbeing support through Retail Trust
  • 33 days annual leave, inclusive of Bank Holidays, with an option to buy or sell an extra 5 days holiday annually

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