Automotive Parts Specialist

3 weeks ago


Exeter, Devon, United Kingdom Kream Full time

Key Responsibilities:

  • Support the technical workshop and sales department with all parts requirements, ensuring seamless communication and efficient operations.
  • Provide expert advice and supply parts to retail and trade customers, maintaining strong relationships and delivering exceptional customer service.
  • Pick and distribute parts for daily workshop operations, guaranteeing workshop efficiencies and productivity.
  • Balance parts stock to ensure a steady supply, replenishing fast-moving items and avoiding overstocking, thereby optimizing inventory levels.
  • Process returns and warranty enquiries in a timely and professional manner.
  • Liaise with the manufacturer to conduct stock and VOR special orders, ensuring accurate and efficient processing.
  • Undertake routine stock checks to maintain accurate inventory levels and prevent stock discrepancies.
  • Develop and maintain professional working relationships with all customers, colleagues, suppliers, and external representatives, fostering a positive and collaborative work environment.

About the Role:

This is an exciting opportunity for an experienced Parts Advisor to join Kream, a successful dealer group representing a fabulous automotive brand. As a key member of the team, you will play a vital role in supporting the technical workshop and sales department, providing expert advice and supply to customers, and maintaining accurate inventory levels.

Requirements:

To be successful in this role, you will need to have experience as a Parts Advisor, be familiar with related IT systems and processes, and possess excellent communication and customer service skills. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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