Automotive Parts Specialist

2 weeks ago


Exeter, Devon, United Kingdom Alliance Automotive Group Full time
About the Role

We are seeking a highly motivated and customer-focused Parts Advisor to join our team at Alliance Automotive Group.

As a key member of our branch, you will be responsible for maintaining and expanding our local customer base, providing exceptional service and support to our customers.

Key Responsibilities
  • Taking orders over the telephone and upselling to increase invoice value.
  • Outbound calling to raise customer awareness and achieve higher sales.
  • Building long-term rapport with local customers and actively promoting offers, discounts, and customer competitions.
  • LIMITING CREDITS AND RETURNS BY ORDERING AND SENDING THE RIGHT PARTS, FIRST TIME.
Requirements
  • Punctual, organized, and efficient while working towards deadlines.
  • Pro-active and enthusiastic when speaking with customers.
  • Able to demonstrate empathy towards customers.
  • Professional and possess excellent communication skills.
What We Offer
  • An opportunity to join a global brand and market leader.
  • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App.
  • Opportunities for career progression and bespoke training.
  • Free pension advice from our standard pension provider.
  • Free access to Health, Wellbeing and Financial tools.
  • Potential to earn a performance-based bonus, paid monthly.
  • Discount on car parts.


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