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Travel Operations Specialist

2 months ago


Surrey, United Kingdom Gartner Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead the management of global travel for our annual incentive events. As a key member of our team, you will be responsible for ensuring seamless travel arrangements for thousands of attendees worldwide.

Key Responsibilities
  • Partner with travel management companies to book flights and accommodations for global incentive programs.
  • Develop and implement travel policies and procedures to ensure compliance with company standards.
  • Analyze complex flight data to determine optimal routes and schedules.
  • Manage travel-related escalations and resolve issues in a timely manner.
  • Collaborate with cross-functional teams to ensure effective communication and coordination.
  • Provide exceptional customer service to attendees and stakeholders.
  • Manage and develop a team of travel professionals to ensure high-quality service delivery.
Requirements
  • 4+ years of experience in events/project management, travel operations, or a related field.
  • Proven project management skills and ability to work in a fast-paced environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proficiency in Microsoft Office, especially Excel.
  • Willingness to travel approximately 20% globally.
About Gartner

Gartner is a leading research and advisory company that helps business leaders make informed decisions. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.