High-End Retail Advisor

6 days ago


Birmingham, Birmingham, United Kingdom La Prairie Group AG Full time
Luxury Brand Representative Role

This opportunity allows you to represent a Swiss luxury brand known for its cutting-edge anti-aging therapies in La Prairie Selfridges Birmingham.

We are seeking a Mandarin speaker who can establish trusting relationships with discerning clients, offering bespoke skincare services.

Main Responsibilities:
  • Demonstrate exceptional sales and service skills to drive business growth.
  • Retain and acquire high net worth individuals and existing VIPs.
  • Maintain retail standards at all times, ensuring an exceptional experience.
  • Build strong connections with clients to understand their needs.
  • Offer relevant products, enhancing the client experience.
  • Nurture client relationships through thoughtful interactions.
  • Stay knowledgeable about products, conveying heritage and benefits effectively.
Requirements:
  • Passion for delivering outstanding customer experiences.
  • Strong retail background and business acumen to drive sales.
  • Ability to connect and engage with discerning clients, providing inspiring service.
  • Collaborative team player with diverse perspectives.
Benefits:
  • Salary estimate of £32,000 - £42,000 per annum (dependent on experience).
  • 33 holiday days including bank holidays.
  • Generous product allocation and discount scheme.
  • Long Service Awards starting with 3 years service.
  • Pension scheme with 5% employer contribution.
  • Employee referral bonuses.
  • Ongoing opportunities for personal and professional growth.


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