Customer Service Representative

3 weeks ago


Edinburgh, Edinburgh, United Kingdom BT Group Full time

About the Role

We're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, responsible for providing an exceptional customer experience and helping customers find the right products and services.

Key Responsibilities

  • Provide excellent customer service and support to customers
  • Help customers find the right products and services
  • Work collaboratively with the team to achieve sales and customer service targets

What We Offer

  • A great hourly rate of £12.34 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.Key responsibilities include:Providing information and assistance to customersResolving customer...


  • Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for providing exceptional...


  • Edinburgh, Edinburgh, United Kingdom Blue Arrow Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be the first point of contact for business customers, handling inquiries through various channels including telephone, email, and social...


  • Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Customer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...


  • Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Customer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...


  • Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class customer service via phone, email,...


  • Edinburgh, Edinburgh, United Kingdom Blue Arroww Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent customer service and support.Your key responsibilities will include:Providing information and assistance to...


  • Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for delivering...


  • Edinburgh, Edinburgh, United Kingdom Asda Full time

    About the RoleAs a Customer Service Representative at Asda, you will be working in a fast-paced environment where you will be responsible for providing excellent customer service to our online customers. You will be working as part of a team to ensure that our customers receive a great online shopping experience.Key Responsibilities- Providing customer...


  • Edinburgh, Edinburgh, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to resolve their queries and concerns.Responsibilities:* Provide first-class service to...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Opportunity to Make a DifferenceDumfries and Galloway Council is seeking a Customer Service Representative to join our team in the Wigtownshire area.This role involves providing exceptional customer service to the local community, working in various locations including Stranraer, Newton Stewart, Wigtown, Whithorn, and Port William.As a Customer Service...


  • Edinburgh, Edinburgh, United Kingdom BT Group Full time

    Customer Service RepresentativeAbout the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service and...


  • Edinburgh, Edinburgh, United Kingdom Blue Arroww Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional mannerProvide...


  • Edinburgh, Edinburgh, United Kingdom World Duty Free - WDF Full time

    About the Role:We are seeking a highly motivated Customer Service Representative to join our team at World Duty Free - WDF. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience, providing world-class service skills, and building rapport with customers.Key Responsibilities:Deliver an individualized...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service OpportunityDumfries and Galloway Council is seeking a Customer Service Representative to join our team in the Stewartry area.The ideal candidate will have a passion for working with people and a desire to develop themselves in a customer-focused environment.We offer a range of benefits, including training and development opportunities, to...